Privacy & Cookie Policy

1. Introduction

Sphormic Solutions Ltd is committed to protecting your privacy and handling your personal data with care and transparency.  This policy explains what information is collected when you use this website, how it is used, and your rights in relation to that data.

2. What information is collected

a) Information you provide

If you contact me via the contact form or by email, I may collect:

• your name

• your email address

• any information you choose to include in your message

This information is used only to respond to your enquiry.

b) Website usage information

This website uses basic analytics provided by my hosting platform to understand how the site is used.  This may include information such as:

• pages visited

• time spent on pages

• approximate location (e.g. country or region)

• device and browser type

This data is aggregated and anonymised and is not used to identify individual visitors.

3. How your information is used

Your information is used only for legitimate business purposes, including:

• responding to enquiries

• improving the website and its content

• understanding general patterns of website use

Your data is never sold, rented, or shared with third parties for marketing purposes.

4. Cookies

Cookies are small text files placed on your device to help websites function properly and to collect basic usage information.

This website uses essential and analytics cookies only. These cookies:

• help the website operate correctly

• provide anonymous information about how visitors use the site

No cookies are used for advertising or tracking across other websites.

By continuing to use this website, you consent to the use of these cookies.  You can control or delete cookies at any time through your browser settings.

5. Spam protection

This website uses Google reCAPTCHA v3 to help protect contact forms from spam and abuse.  reCAPTCHA works in the background to analyse traffic and determine whether interactions are carried out by a human or an automated system.

The use of reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service.  reCAPTCHA does not require users to complete a challenge and does not interrupt normal use of the website.

6. Data storage and security

Reasonable measures are taken to protect your personal information from unauthorised access, loss, or misuse.  Data submitted through the contact form is stored securely and retained only for as long as necessary to deal with the enquiry.

7. Your rights

Under UK data protection law, you have the right to:

• request access to your personal data

• request correction or deletion of your data

• object to or restrict processing in certain circumstances

If you wish to exercise any of these rights, please contact me using the details below.

8. Contact details

If you have any questions about this policy or how your data is handled, please contact me:

Susie Halcrow
susie@sphormic.com